FAQ - GooMoney app

1. What is GooMoney?

GooMoney is a fun and rewarding mobile app with treasure hunts and logic puzzles.

2. How do I play?

You solve puzzles to find treasures. Each correct answer gives you points ($).

3. What is $?

$ is the virtual point inside GooMoney. The points you collect can be used for real withdrawals.

4. How do I earn $?

You can earn $ by solving puzzles correctly and watching ads.

5. If I don’t watch ads, do I still get points?

No. Watching ads is required to earn points.

6. Ads are not opening, what should I do?

Check your internet connection and ad permissions. If the problem continues, contact magencyaze999@gmail.com.

7. How do I read 0.25 dollar?

0.25 dollar = 25 cents. It is read as "twenty-five cents".

8. How much is 0.557 dollar?

It’s a little more than 55 cents, but in daily life it is considered as 56 cents. 0.557 ≠ 5 dollars 57 cents.

9. My balance was 0.009 $, now it’s 0.01 $. Isn’t this a decrease?

No, it’s an increase. 0.009 $ = 0.0090 $ and 0.01 $ = 0.0100 $. Since 0.0100 > 0.0090, your balance has increased.

10. Why is 0.9 $ greater than 0.899 $? But 899 looks bigger.

This is a common mistake in decimal comparison. 0.9 actually means 0.900, and since 900 > 899, 0.9 $ > 0.899 $.

11. Do zeros after the decimal point matter?

No, for example 0.01, 0.010, 0.0100 all mean the same value. But for comparison, writing them with the same length makes it clearer.

12. I have 0.02 $. Is this more than 0.019 $?

Yes, because 0.02 = 0.020, which is greater than 0.019. So your balance has increased.

13. Why is it important to evaluate balance changes correctly?

Because wrong conclusions cause user dissatisfaction. Correctly reading numbers with math ensures accurate understanding of the system and results.

14. How can I withdraw my $?

Once you have at least 1 $, you can withdraw to your bank card or mobile number.

15. What is the minimum withdrawal amount?

The minimum withdrawal amount is 1 $. For example, if you have 1.80 $, you can only withdraw 1 $. The remaining 0.80 $ stays in your account for the next withdrawal.

16. How long does a withdrawal take?

Usually within 3–5 business days.

17. How do I request a withdrawal?

Go to the withdrawal section in the app, select the method, and enter your details.

18. What happens to cheaters?

If cheating is detected, the withdrawal is canceled and the account may be closed.

19. I entered my name incorrectly and can’t receive payment, what should I do?

Payments are not made to users with incorrect names. To fix it, send your profile ID or registration email with the correct details to magencyaze999@gmail.com.

20. The puzzles are too difficult, what should I do?

Be patient and read carefully. Logical thinking is important. The puzzles are designed for learning as well.

21. Why are there ads?

Ads give you the chance to earn extra $. But the app management is not responsible for the ad content.

22. Where are my earned $ added?

They are automatically added to your account after each correct answer. You can see them in the balance section.

23. Who do I contact for technical issues?

Support email: magencyaze999@gmail.com

24. How is my data protected?

Your data is kept completely confidential and is never shared with third parties.